Our dedicated customer service team operate from? At peak times we endeavour to dispatch as soon as we can, usually 1-2 days maximum. In the rare event that an item is damaged in transit the process. Possible, send us a photo of the item in the received condition and we will contact you to resolve the issue. This item is in the category "Sporting Goods\Snooker & Pool\Cues".The seller is "ollie_octopus" and is located in this country: GB. This item can be shipped to United Kingdom.